Industries

Banking

Alltera does not sell “AI for the bank.” We cut end-to-end workflows where volume, risk, and legacy systems already define the work.

Cut

Priority workflows in collections, KYC, and reconciliation.

Alltera organizes the sector around end-to-end workflows. Agents and models enter as infrastructure for the case, not as a departmental product.

Operational triggerDelinquency, a broken arrangement, or a collections queue that needs ranking and contact.

Possible outcomeCases handled with higher throughput and a full action trail, without bypassing authority limits.

Systems involvedCore banking, collections CRM, dialer, email, and credit-policy engines.

GovernancePoor customer treatment, missed mandatory communications, and regulatory exposure.

Human-in-the-LoopLevels 1–2 at the start; humans decide or approve offers, write-offs, and policy exceptions.

Operational triggerA document pack arrives via portal, email, or desk and must be classified and validated.

Possible outcomeA structured file in the system of record, with refusals and outstanding items traceable.

Systems involvedOnboarding, bureaus, document stores, and compliance workflow.

GovernanceFalse acceptance, incomplete data, and broken evidence retention.

Human-in-the-LoopLevel 1: AI recommends; analysts decide on low-confidence cases and restricted lists.

Operational triggerA mismatch among postings, fees, settlement, and statements.

Possible outcomeThe variance is explained, routed, and closed with context — not left as an unexplained alert.

Systems involvedLedgers, clearing files, ERP, and reconciliation tools.

GovernanceIncorrect balance adjustments and audit failure.

Human-in-the-LoopLevel 2 on high-confidence matching; humans approve correcting entries.

Operational triggerA control break, four-eye failure, or an exception that must leave an inspectable file.

Possible outcomeThe exception is closed with evidence, owner, and policy reference in the workflow.

Systems involvedGRC, core, case management, and document store.

GovernanceUntracked overrides and failed regulatory evidence.

Human-in-the-LoopLevel 1–2; control owners approve material overrides.