Reuse what already works. Do not rebuild every function from zero.
The Workflow Library, Capability Library, and Skills Library are how Alltera expands without turning each area into a new project. They are operating assets — not an SDK for self-serve configuration.
Skills, tools, and integrations should travel with the next workflow.
A classification skill proven in claims should be available to KYC. A reconciliation capability should not be rewritten for the next ledger. The library is the memory of production.
Clients do not buy a toolbox to assemble at home. Alltera operates the library as part of the engagement, with governance on what can be reused and at which autonomy level.
Workflow
States, rules, SLAs, exceptions, and a measurable result.
Agents
Orchestrate the case, request context, and route decisions.
Skills
Reusable capabilities: classify, extract, reconcile, draft, decide under policy.
Tools
Concrete actions: query, write, trigger, escalate.
Integrations
ERP, CRM, APIs, documents, databases, and legacy systems.
Workflow → Agents → Skills → Tools → Integrations
What gets reused across workflows.
Workflow Library
Target operating designs: trigger, states, SLAs, exceptions, and close.
Capability Library
Composed operational abilities — collections contact, document intake, exception control.
Skills Library
Atomic, evaluated skills: extract, match, draft, score, route.
Tools
Concrete actions against systems of record.
Integrations
ERP, CRM, APIs, documents, databases, and legacy connections already in use.
Evaluations
Quality gates that travel with the skill when it is reused.
Expansion starts with what production already taught.
The library exists so the next workflow is not a greenfield build.