Accelerators · Delivered from Mapping

Internal deadline monitoring

Back office — team deadlines and SLAs

Back office — team deadlines and SLAs

Problem

Delivery, review and response deadlines live in a spreadsheet or in someone's head. Delay only shows up when someone asks.

What we built

The automation tracks each case's deadlines, warns before they expire and escalates when they go past the agreed time. Status lives in the same place as the case.

How it works in practice

The team sees what is near the deadline and what has already passed, with no spreadsheet hunt.

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