Accelerators · Delivered from Mapping
Document triage and classification
Back office — document intake
Back office — document intake
Problem
Documents arrive by email, folder and message, with no standard name. Before any review, someone spends time just figuring out what each file is and what is missing.
What we built
An agent reads each file, classifies its type, extracts period and owner and checks it against the process minimum list. Missing or unreadable items go back to the sender right away.
How it works in practice
The team gets a complete case, and the queue no longer starts with manual sorting.
Solution: Document triage